Frequently Asked Questions
We have compiled a list of frequently asked questions (FAQ's) about the site. If you don't see an answer to your question, please don't hesitate to contact us with your question and we will respond to you as quickly as possible.
Most questions can be answered quickly by selecting the appropriate question below to find the answer. To get started, please click on a relevant question to skip down to the answer:
Registration and Membership Frequently Asked Questions
Downloading an eBook and Reading an eBook Help
I never received the confirmation email to activate my account.
The email we sent may have landed up in your junk or spam folder. For future emails, please add us to your safe senders list. If you continue to still experience problems, please contact us.
I forgot my password.
If you forgot your password, please use our password reset tool.
How do I change my password?
Once you are signed in, please go to "My Account" and click on "Change Password". This will prompt you for a new password. Submit the new password and it will be saved.
How much is it to join?
FREE! All you have to do is provide your email address and basic information such as name, email, city and state. We never sell your information. We only use this information to track where our members are located for advertising purposes.
How do I cancel my membership?
No feature is currently available to cancel your membership. If you no longer want to use our service, simply don't login.
How much are your eBooks?
FREE! Please read all contents within the eBook zip file and abide by all conditions.
How do I download an eBook?
Login to your account to see the full details of the eBook. Click on the download button and a download screen will appear to either save or open the .zip file. Choose an option and unzip the file on your computer.
Why can't I open a .PDF file to view the eBook?
You must have Adobe Reader installed on your computer to view the eBook PDF File. If you don't have Adobe Reader, you can download it from Adobe's site.
How do I submit an eBook?
Currently, users cannot submit an eBook. We are working on creating this feature. Please check back soon!
Why isn't my eBook that I submitted showing up?
Again, this feature is not set up. Your eBook will have to go through an approval period and will be available as quickly as possible.
How can I tell how many people have downloaded my eBook?
Login to your account and then find your eBook by doing a eBook author search or an eBook title search. Once you find the eBook, you will see how many times it has been downloaded at the bottom of the blue box.